One account
A single sign-in across all three. Someone joins and they have access; someone leaves and they do not. One place to see who can reach what.
Nothing falls between the tools.
Support, project work and service health are the same job on three different days. Assure, Steer and Sustain pass that work between them, so the context arrives with it.
Notice it. Own it. End it.
Each product earns its place on its own. Together they close a loop: what Sustain sees becomes work somebody owns, and what keeps returning becomes work that ends it.
- Notices
Sustain
A service slows, a certificate nears expiry, a page stops answering. Sustain sees it and says so in plain language, with no dashboard to interpret first.
About Sustain - Responds
Assure
It arrives as a ticket with an owner, so somebody is accountable and the customer can be told. Every signal lands somewhere instead of fading in a channel.
About Assure - Resolves
Steer
When the same ticket keeps returning it stops being a support problem. It becomes a piece of work in Steer, carrying everything already known about it.
About Steer
Then round again. Every problem Steer ends for good is one Sustain never has to raise twice.
Built on shared foundations.
Shared identity and a shared customer record are day-one architecture here, not a later integration. That is what makes the handover between the three products invisible.
One customer record
Add a company or a contact once and it is there in all three. No retyping, no three spellings of the same name, no wondering which system to trust.
One bill, one supplier
A single invoice, a single renewal date and one team to call. For a lean business, replacing three vendor relationships with one saves real administrative time.
One place your data lives
One processing agreement, one security review, one subject access request, one deletion to carry out. Not three, in three different formats.
Where this is today.
All three products are in development, and they arrive in the order the loop runs. Sustain is first: monitoring asks the least of you to become useful, because pointing it at a service migrates no data and changes no process. Assure follows, then Steer closes the loop.
We would rather be straight about the order than promise one date for all three. If this is already how your team works, we would value the conversation while the details are still open. That is more useful to us than a launch-day signup.
Help shape OperationsQuestions.
Can I buy just one of the three products?
Yes. Assure, Steer and Sustain each stand on their own and are priced individually. Optymyse Operations is the three together at a lower combined price, sharing one account and one customer record.
Is this only for small businesses?
No. It is built for teams where the same handful of people answer customers, run projects and keep services online. That describes a ten-person business, and it equally describes a department inside a much larger organisation.
When will Optymyse Operations be available?
All three are in development, and they arrive in the order the loop runs: Sustain first, then Assure, then Steer. We would rather give you the order honestly than promise a single date for all three.
What happens to the tools we already use?
Most teams arrive with a helpdesk, a project tool and a monitoring service chosen separately and never joined up. You do not have to move all at once. Start with the pair that costs you the most time and add the third when it suits you.
How does this relate to Inspire?
Inspire is a separate line: our visual communications platform, built for the scale and enterprise integration larger organisations need. Optymyse Operations has its own account and its own pricing. The two are not bundled together.
Interested in Operations?
Tell us how your team handles support, projects and service health today, and where the handover between them breaks down.
