Check service health
See which websites and services are running normally and which need attention.
In development
Sustain
Keep track of your websites and services.
Monitor uptime, receive downtime alerts and keep customers informed through your own status page.
Talk to us about SustainWhat we’re building
Sustain is being developed to monitor websites, APIs and scheduled jobs. It will bring service health, alerts and incident updates into one place.
Assign someone to investigate
The planned Assure integration will turn alerts into support tickets, so your team can assign an owner and keep customers updated.
Get alerts when they matter
Get notified when a service fails and when it recovers. Maintenance windows let you pause alerts during planned work.
Sustain pricing
Plans from £7 a month.
Choose a plan based on how many services you need to monitor and how much history you need to keep.
Prices are per organisation, in GBP excluding VAT. Team members cost no extra. Annual subscriptions are paid upfront and cost the same as ten monthly payments.
In development. These are our planned subscription prices. Features and limits are proposed and may change as we build and test Sustain.
Essentials
For small businesses monitoring websites, APIs and scheduled jobs.
£7/ month
Or £70 / year, paid upfront
Equivalent to £5.83 / month
Proposed inclusions
- 50 monitors
- 60-second scheduled HTTP checks
- 1 custom-domain status page
- 30 days of detailed check history
- 12 months of uptime and response-time summaries
- Alerts, acknowledgement and incident timeline
- Basic uptime reports
- Email support
Professional
For growing teams managing production services and incident response.
£19/ month
Or £190 / year, paid upfront
Equivalent to £15.83 / month
Proposed inclusions
- 250 monitors
- 30-second scheduled HTTP checks
- 5 custom-domain status pages
- 90 days of detailed check history
- 24 months of uptime and response-time summaries
- Essentials incident tools plus on-call schedules and escalations
- Scheduled reports and exports
- Email support
Enterprise
For larger teams and agencies managing more services.
£49/ month
Or £490 / year, paid upfront
Equivalent to £40.83 / month
Proposed inclusions
- 1,000 monitors
- 30-second scheduled HTTP checks
- 20 custom-domain status pages
- 180 days of detailed check history
- 36 months of uptime and response-time summaries
- Professional incident tools plus advanced routing and client/service grouping
- Consolidated reporting and audit export
- Priority email support
Planned for all three plans
Add-ons and extra services
Additional monitors, SMS and voice calls, browser journeys, AI analysis, private probes, continuous multi-region monitoring and 15-second checks will be priced separately. Add-on prices and email delivery allowances are still being finalised.
Bespoke hosting, contractual SLAs and contractual support are quoted separately.
How checks and history are counted
Each HTTP monitor includes one scheduled primary check per interval, plus checks from additional locations to verify suspected failures. Continuous parallel checks across regions are a separate workload.
Check intervals apply to scheduled HTTP monitoring. Expiry checks and heartbeat expectations use their own schedules. Detailed history retains individual results; summary history retains uptime and response-time aggregates.
Unlimited team members applies within one subscribed organisation. Client/service grouping does not include a complete reseller or multi-tenant administration product. Status subscriber email delivery allowances and additional delivery prices will be defined before launch.
Help shape the product
Sustain is the first Operations product in development. We plan to connect it to Assure for support tickets and Steer for follow-up work on recurring faults.
We’d like to hear how your team handles this today and what you need from the product. Get in touch to discuss your requirements.
Help shape SustainOptymyse Operations
Take Sustain with the other two and pay less.
Optymyse Operations brings together monitoring in Sustain, support tickets in Assure and project management in Steer. We plan to offer the three at a combined price below their separate subscriptions, with one account, one customer record and one bill.
See the Operations bundle- SustainNotices
- AssureResponds
- SteerResolves
Interested in Sustain?
Tell us how your team works today and where the current tools get in the way.
